Refund Terms & Conditions
Returning Items - With the exception of personal use items, you may return any non-worn, unused, unaltered, non-laundered or defective item for a full refund within 60 days of delivery.
Refunds will be issued to the original form of payment. Your original shipping charges are nonrefundable. Refunds are usually issued 3-5 days after the return package is received. We'll send an email confirmation when the refund is processed. When sending a return PLEASE KEEP THE TRACKING NUMBER. YOU ARE RESPONSIBLE FOR THE PACKAGE UNTIL IT IS DELIVERED TO US.
Send Returns to:
Plus POS, Inc.
3350 NE 12th Ave #23696
Ft. Lauderdale, FL 33307
Defective Items - Please contact our Customer Service Department, even if beyond 60 days of purchase, at sales@pluspos.com and include pictures of the defect and a brief description of the issue. If the item is deemed defective, we will either issue a replacement or refund (for orders placed within 60 days) back to your original form of payment. If outside the 60 days, an electronic gift card will be issued via email.
